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Experienced team with extraordinary customer service

Theows | Singapore

RATING: | : 13/11/2017

Puspa (the owner) was a very pleasant man that helped us a lot even before we confirm our booking with him. Even in Nepal, he went the extra mile to meet up with us, walking us around Kathmandu to find some additional trekking equipment, help to secure an accommodation, and even helped us book bungee jump at no additional cost.

The trek to Gandruk village (6 days) was incredibly smooth and planned. We had an incredble trek experiencing and interacting with the local culture and natural scenery.

The guide (Min) and the 2 porters were very helpful and understanding - on top of being experienced, funny and informative. Overall, Yatri Nepal provided us with a incredible customer service that made us want to come back for more :)